About the Customer
Customer is an Insurance and Financial services giant having their operations pan India.
Our customer deals with huge volume of unstructured documents on daily basis. As part of the business process different data points from these unstructured data needs to be fed into system daily and once it is in the system, this data needs to be reviewed and then only it must be approved for further processing. It was quite a cumbersome process being manually key-in the data and verifying the entered data before it could be made available for next action.
The challenge in-front of our client was not only to extract the different data points with speed and accuracy but also it has multiple paper based unstructured set of documents from which all these data needs to be extracted.
Our team helped the customer implement an AI and ML based OCR Solution which helped them replace the manual data entry process to capture the specific data elements directly from the scanned image. The solution is hosted on the cloud ergo reducing the Infrastructure cost.
Few highlights of the solution are as below: